Privacy Policy

Last Update: August 28, 2019

Your privacy, like our relationship with you, is our number one priority. WE DO NOT and will not sell or rent your personal information to anyone, for any reason, without your consent. Our most important asset is our relationship with you. So we committed to maintaining the confidentiality, integrity and security of any personal information about our users.

Scope This Privacy Statement describes Charoensin Asset Co., Ltd. (“Charoensin Asset”) (referred to as “we”, “our”, or “us”), collection, use, disclosure, and protection of your personal information collected or provided through our websites and devices or applications (“Site”) and how we use personal information in connection with our services offered through the Site (“Services”). It applies to any Site where this Privacy Statement is referenced or linked to.

“Personal information” is information that identifies and is associated with a specific person. Personal information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific person.

By using our Site, Service, or providing us your personal information, you agree to this Privacy Statement and agree to be bound and abide by our Terms of Service. If you do not agree with any term in this Privacy Statement or the Terms of Service, please do not use the Site or provide us your personal information.

Information we process may be transferred to, stored, and processed in Thailand or any other country in which Charoensin Asset or its affiliates, subsidiaries, or service providers maintain operations. By using and providing information to us through the Site or Service, you agree and consent to the transfer, storage, and processing of your information to any such country in order to provide the Site and Services.

Our Site and Services are not intended for children under the age of 13 or if you are not of a legal age to form a binding contract with Charoensin Asset. We do not knowingly collect personal information from these individuals.

Information we collect
The information we may collect through the Site includes, but is not limited to, the following categories of personal information:

Registration information: When you register for a Service, you will be asked for basic registration information, such as an email address and password.
Identification information: You may also be asked to provide identification information to confirm your identity, including your first and last name, username, address, and phone number.
Third party credentials: You may also enter in certain usernames, passwords, and other account information for third party sites and Internet services ("Third Party Sites").
Information from Third Party Sites: In order to display information to you through a Service, we may collect your account and other personal information from Third Party Sites that you register under your account via the Service. For example, if you register your credit card/internet banking account with us, we will aggregate your credit card information via our Site in order to present it to you.
Technical and navigational information: We collect information about your interaction with our Site such as computer browser type, pages visited, time spent on our Site, IP address, unique identifier of the device, operating system version and app version.
Location information: If you choose to use a location enabled Service, we may collect location information from your device. You may control or disable the sharing of location information via your device setting and/or the Site.
Contests and surveys: You may be offered an opportunity to participate in a contest, survey, or other promotion. We may collect or you may submit information in connection with one of these surveys and promotions.
Other information: We may request or receive other personal information such as questions, comments, feedbacks, suggestions, or ideas to improve upon the Service. In such cases, you may choose to provide or decline that information.

How we use the information we collect
We use your personal information to:

fulfill your requests for certain products and Services.
respond to your inquiries about our Services.
deliver to you any administrative notices or alerts and communications relevant to your use of the Services.
offer you other products, programs, or services that we believe may be of interest to you.
alert you to software compatibility issues and to improve our web design and functionality.
analyze Site usage and improve the Services provided through the Sites.
detect and protect against errors, fraud, or other criminal activity.
perform market research, product development, troubleshooting problems, analysis of user behavior, marketing and promotions.
enforce our Terms of Service and as otherwise set forth in this Privacy Statement. and in connection with a merger, sale, of substantially all of our assets, or corporate reorganization.

We may use information you provide about Third Party Sites to provide the Services, which may include accessing the Third Party Sites you select on your behalf, so that we can present the requested information to you.

We may use your information to pre-fill form fields on the Sites for your convenience.

We may use your information to verify your identity in the event you contact us for assistance with the Sites or Services.

When you use the Mobile Application or mobile versions of our Sites, we may collect the unique device identification number assigned to that device by phone makers, carriers, or makers of the operating system (the "Device ID"). We may use your Device ID to monitor suspicious activity or for security purposes.

How we disclose personal information
We will not, without your consent, sell, publish, or share your personal information to third parties.

We may share your personal information with our affiliates and subsidiaries, to provide joint content, products, services, and for everyday business purposes. Our affiliates and subsidiaries will send you marketing communications only if you have requested their services.

We may share your personal information with third party service providers to enable them to assist in fulfilling the requests you make or the transactions you conduct via the Sites, including the operation of certain Site functions and Services. These third party service providers are contractually obligated to abide by our privacy practices and are not allowed to use the information for any other purposes.

We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties:

in order to investigate, prevent, defend against, or take other action regarding violations of our Terms of Service, illegal activities, suspected fraud, or situations involving potential threats to the legal rights or physical safety of any person or the security of our network, Sites or Services.
to respond to subpoenas, court orders, or legal process.
to respond to claims that any posting or other content violates the rights of third parties.
to protect the health and safety of our Sites' users or the general public or as otherwise required by any applicable law.

We may share your personal information with other third parties with your consent or instructions to do so.

We may share or make available anonymous or aggregate information that cannot be used to identify you individuals with:

third parties for their research, marketing and promotional purposes and those third parties may publicly report the findings of their research or analysis;
organizations that conduct research into consumer spending and related subjects; and
users of the Service for purposes of comparison of their personal financial situation relative to the broader community.

If our company or our assets are acquired by another company, or in the event of a merger, consolidation, amalgamation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties, information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us. Such third parties will assume responsibility for the personal information collected by us in connection with our business operations or through our Sites and such third parties will assume the rights and obligations regarding such information as described in this Privacy Statement.

How we protect the information we collect
We take the security of your information seriously. We use technical and administrative security measures such as but not limited to encryption techniques, firewalls, and authentication procedures, among others, to maintain the security of our Sites and Services.

Communications
We may send periodic Site related alerts, notifications, summaries, newsletters, promotions, or other information via email or through our Sites. You may choose to stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings. You may also follow the unsubscribe instructions in the email you receive. Please note that certain Services-related messages that we send are necessary for the proper functioning and use of the Services and you may not have the ability to opt-out of those messages.

Third party offers, advertisements, and data collection
We may offer a number of separate products and services offered by third parties on our Sites and through the Service. These third party offers may be complementary to your use of the Site and may be personalized based on information you provide to us, we have collected about you, queries made through the Site, or other information. If you choose to use these separate products and services, provide information to the third party, or allow the third party to otherwise collect information about you, then their use of your information is subject to the applicable third party’s privacy policy and terms of service.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online promotions or analyze Site activity. We may permit these service providers to use cookies and similar technologies to perform these services. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf.

Blogs and other forums
We may offer blogs, chat rooms, message boards, or similar public forums where you can communicate with us or other users. Any information that you submit or post to these blogs or other forums could be viewed by other viewers or may otherwise be publically available. If you choose to post personal information, other viewers may use this information to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these blogs and other forums. If you would like to request removal of your information from our blogs or other forums, please contact us using the information provided at the end of this Privacy Statement. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to do so.

How we use cookies and similar technologies
To help operate the Site, enhance you experience, and collect information about online activity, we may place small data files on your computer or other device. These data files may be in the form of cookies, pixel tags, local shared objects, or other similar technologies. Cookies and similar technologies enable us to personalize our Site and Service for you.

Most browsers provide you with the ability to block, delete, or disable these technologies. If you choose to reject cookies or similar technologies, some Services may not be available or some functionality may be limited or unavailable. Please review your browser manufacturer’s help pages for assistance with changing your settings.

Do Not Track notice
Without any industry or legal standard of interpreting Do Not Track Signals (“DNT”) sent to us by your browser, we do not respond to DNT signals at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

Changes to your personal information
You may access, review, and update much of the information you have submitted to us at any time via the Site or Service.

You may choose to close or request that we delete your account for the Service at anytime. We will use commercially reasonable efforts to remove your information, although some information may be retained. For example, some information may be retained on a backup server or media, which is necessary to help ensure continued availability of our Service.

We retain your personal information as long as necessary to provide the services you have requested. Additionally, we may retain personal information to comply with law, prevent fraud, trouble shoot problems, enforce our Terms of Use, resolve disputes, and as permitted by applicable law.

Changes to this Privacy Statement
We may update this Privacy Statement periodically. Changes are effective immediately upon posting. The date last revised appears at the top of this Statement.

Got Questions
If you have questions or concerns regarding this Privacy Statement, our information handling practices or our security practices, please contact: it@csasset.co.th